Terms Of Service

Last Updated: 12-02-2025

Welcome to Avanti Ride! By accessing our app or website, you agree to these Terms of Service (“Terms”). Please read them carefully before using our services.

1. Account Registration & Eligibility

To use Avanti Ride, you must:

  • Be at least 18 years old (or the required age in your region).
  • Provide accurate personal information for account creation.
  •  Maintain one active account per user.

Users are responsible for protecting their login credentials and reporting any unauthorized account activity.

2. Ride-Booking & Delivery Services

By using Avanti Ride, you acknowledge that:

  • Drivers are independent contractors, not employees of Avanti Ride.
  • Fares are based on factors like distance, time, and real-time demand.
  • Cancellations may incur fees if the ride is canceled after a certain period.
  • Both riders and drivers must follow safety protocols.

Drivers must maintain their vehicles, follow local driving laws, and complete mandatory safety training.

3. Payment Terms & Refund Policy

  • Payments are processed securely through encrypted transactions.
  • Riders must add a valid payment method before booking a ride.
  • Refunds for cancellations depend on the ride status at the time of cancellation.
  • Surge pricing may apply during high-demand periods.

4. User Conduct & Prohibited Actions

🚫 Users are prohibited from:

  • Harassing or threatening drivers, passengers, or support staff.
  • Engaging in fraudulent transactions or misusing payment methods.
  • Tampering with the Avanti Ride app or attempting unauthorized access.

Violation of these terms may result in account suspension or permanent banning.

5. Liability & Disclaimers

🚗 Avanti Ride is not responsible for:

  • Accidents, personal losses, or damages during a ride.
  • Disputes between riders and drivers, although support will mediate.
  • Temporary service outages due to technical issues.

Users agree to assume personal responsibility when using our services.

6. Account Termination & Policy Violations

Avanti Ride reserves the right to suspend or terminate accounts that:

  • Violate our Terms of Service.
  • Engage in fraudulent or unsafe activity.
  • Abuse customer support channels.

Users may request account closure at any time by emailing [[email protected]].

7. Updates to Terms & Contact Information

We may update these Terms periodically. Continued use of Avanti Ride implies acceptance of the latest Terms.

For legal inquiries, contact (888) 411-3858 .