Terms Of Service
Last Updated: 12-02-2025
Welcome to Avanti Ride! By accessing our app or website, you agree to these Terms of Service (“Terms”). Please read them carefully before using our services.
1. Account Registration & Eligibility
To use Avanti Ride, you must:
- Be at least 18 years old (or the required age in your region).
- Provide accurate personal information for account creation.
- Maintain one active account per user.
Users are responsible for protecting their login credentials and reporting any unauthorized account activity.
2. Ride-Booking & Delivery Services
By using Avanti Ride, you acknowledge that:
- Drivers are independent contractors, not employees of Avanti Ride.
- Fares are based on factors like distance, time, and real-time demand.
- Cancellations may incur fees if the ride is canceled after a certain period.
- Both riders and drivers must follow safety protocols.
Drivers must maintain their vehicles, follow local driving laws, and complete mandatory safety training.
3. Payment Terms & Refund Policy
- Payments are processed securely through encrypted transactions.
- Riders must add a valid payment method before booking a ride.
- Refunds for cancellations depend on the ride status at the time of cancellation.
- Surge pricing may apply during high-demand periods.
4. User Conduct & Prohibited Actions
🚫 Users are prohibited from:
- Harassing or threatening drivers, passengers, or support staff.
- Engaging in fraudulent transactions or misusing payment methods.
- Tampering with the Avanti Ride app or attempting unauthorized access.
Violation of these terms may result in account suspension or permanent banning.
5. Liability & Disclaimers
🚗 Avanti Ride is not responsible for:
- Accidents, personal losses, or damages during a ride.
- Disputes between riders and drivers, although support will mediate.
- Temporary service outages due to technical issues.
Users agree to assume personal responsibility when using our services.
6. Account Termination & Policy Violations
Avanti Ride reserves the right to suspend or terminate accounts that:
- Violate our Terms of Service.
- Engage in fraudulent or unsafe activity.
- Abuse customer support channels.
Users may request account closure at any time by emailing [[email protected]].
7. Updates to Terms & Contact Information
We may update these Terms periodically. Continued use of Avanti Ride implies acceptance of the latest Terms.
For legal inquiries, contact (888) 411-3858 .
